Nakuru County Department of Health continues to prioritize engagement with healthcare professionals, an activity that will help in addressing challanges faced by frontline workers. Recognizing the invaluable insights and experiences of healthcare staff, efforts are underway to identify scalable best practices and devise solutions to common hurdles that impact service delivery.
County Executive Committee Member for Health, Roselyn Mungai, recently embarked on a visit to Kasarani dispensary and Karati Health Centre in Malewa West ward. This engagement underscores the department’s dedication to building a robust framework for improved service delivery, aligning with the vision set forth by H.E. Governor Susan Kihika.
During her visit, Mungai demonstrated a genuine interest in understanding the concerns and experiences of the healthcare teams at each facility. Through active listening and dialogue, she sought to gain firsthand insights into the challenges faced by healthcare workers in their daily operations. This empathetic approach underscores the department’s commitment to fostering a supportive environment for frontline staff and addressing their needs effectively.
The visit served as a platform for healthcare workers to share their perspectives and highlight areas in need of improvement. By soliciting feedback directly from those on the frontline, the Department of Health can better identify obstacles and implement targeted strategies to overcome them.
Armed with the insights gathered during these visits, the Department of Health is now poised to take proactive steps in addressing the challenges identified. From streamlining processes to enhancing resource allocation and support mechanisms, efforts are underway to ensure that healthcare workers have the necessary tools and resources to deliver quality care to the community.
Furthermore, these engagements underscore a collaborative approach to problem-solving, with the department actively involving healthcare professionals in the decision-making process. By fostering a culture of open communication and partnership, Nakuru County is working towards a healthcare system that is responsive, resilient, and focused on meeting the needs of its residents.
As the Department of Health continues its efforts to improve service delivery and support healthcare workers, the commitment to excellence in healthcare remains unwavering. Through ongoing engagement and collaboration, Nakuru County is laying the foundation for a healthier, more prosperous future for all its residents.
